{"id":2576,"date":"2025-08-05T07:51:34","date_gmt":"2025-08-05T07:51:34","guid":{"rendered":"https:\/\/kb.netvisionsoftware.com\/?post_type=epkb_post_type_1&#038;p=2576"},"modified":"2026-01-20T10:04:01","modified_gmt":"2026-01-20T10:04:01","slug":"video-mservo","status":"publish","type":"epkb_post_type_1","link":"https:\/\/kb.netvisionsoftware.com\/?epkb_post_type_1=video-mservo","title":{"rendered":"Aplikasi mServo"},"content":{"rendered":"\n<p><strong>mServo<\/strong> adalah aplikasi digital berbasis mobile atau web yang digunakan untuk mengelola <strong>layanan purna jual (after-sales service)<\/strong> secara terintegrasi. Fungsionalitas utama dari mServo meliputi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Booking service<\/li>\n\n\n\n<li>Manajemen kunjungan teknisi (OnSite Service)<\/li>\n\n\n\n<li>Pelacakan status perbaikan<\/li>\n\n\n\n<li>Dokumentasi SN (serial number)<\/li>\n\n\n\n<li>Riwayat servis pelanggan<\/li>\n\n\n\n<li>Monitoring performa layanan dan SLA<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>mServo<\/strong> bertujuan untuk <strong>menghubungkan pelanggan, teknisi, dan perusahaan<\/strong> dalam satu sistem layanan terpadu agar layanan lebih cepat, transparan, dan terdokumentasi.<\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tab Kunjungan<\/h2>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1020\" style=\"aspect-ratio: 1920 \/ 1020;\" width=\"1920\" controls src=\"https:\/\/kb.netvisionsoftware.com\/wp-content\/uploads\/2025\/08\/kunjungan.mp4\"><\/video><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tab Analisis<\/h2>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1020\" style=\"aspect-ratio: 1920 \/ 1020;\" width=\"1920\" controls src=\"https:\/\/kb.netvisionsoftware.com\/wp-content\/uploads\/2025\/08\/partreq.mp4\"><\/video><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tab Hasil Service<\/h2>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/kb.netvisionsoftware.com\/wp-content\/uploads\/2025\/08\/service-finish-gq.mp4\"><\/video><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tab Pengembalian<\/h2>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/kb.netvisionsoftware.com\/wp-content\/uploads\/2025\/08\/pengembalian-teknisi.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>mServo adalah aplikasi digital berbasis mobile atau web yang digunakan untuk mengelola layanan purna jual (after-sales service) secara terintegrasi. Fungsionalitas utama dari mServo meliputi: mServo bertujuan untuk menghubungkan pelanggan, teknisi, dan perusahaan dalam satu sistem layanan terpadu agar layanan lebih cepat, transparan, dan terdokumentasi. Tab Kunjungan Tab Analisis Tab Hasil Service Tab Pengembalian<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[43],"epkb_post_type_1_tag":[],"class_list":["post-2576","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-service-video-tutor"],"_links":{"self":[{"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2576"}],"version-history":[{"count":5,"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2576\/revisions"}],"predecessor-version":[{"id":5392,"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2576\/revisions\/5392"}],"wp:attachment":[{"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2576"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=2576"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/kb.netvisionsoftware.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=2576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}